Spyware removal softwar - conflicts with Norton AV

[Trebax]

Hi All,

Please can someone offer some advice...

I've been having a couple of start up issues with my system - so under the belief that it could be a some form of spyware conflicting with my system I downloaded and installed Ad-Aware SE.

Unfortunately this caused more problems - firstly when it was running, it got to the stage of checking the system condition and then it stalled for about an hour or so so I had to cancel it. I tried it again and the same thing happened.

Then I noticed that my Norton Anti Virus software had been disabled and it wouldn't allow me to re-enable it.

I uninstalled Ad-Aware and still Norton would not enable. So I uninstalled Norton and reinstalled it and it seems fine now.

Has anyone else come across a similar problem? and can anyone recommend a Spyware remover that will not conflict with XP pro or Norton AV.

Thanks in Advance.
Trebax

 

[bcastner]

Adaware is not going to disable NAV, but a great deal of malware will.

I suspect you have a very active malware agent that is self-protecting.

Run at least two online AV scans - Trend Micro and Panda would be my choice:

http://www.mvps.org/sramesh2k/Scanners.htm

If it comes back with clean results, download and scan with the Microsoft Antispyware beta:

http://www.microsoft.com/athome/security/spyware/software/default.mspx