SPREs and FFCs 3

[ichabob]

I am trying to get the System Speed Call FFC to work on a digital set. It and the other FFCs I have in LD 57 won't work. I understand the SPRE must be defined and working before FFCs will. My SPRE is 1, but I cannot get SPRE codes to work either. Where is it breaking?

 

[cmawbey]

this may help

Feature Activation Codes

Introduction

Extension features of the Meridian system can help extension users save time and effort, making their working day more efficient.
Features are activated and deactivated by keying codes into the telephone set and, in the case of digital sets, by pressing keys for certain features. There are two methods of invoking features, namely Special Prefix (SPRE) code working and Flexible Feature Code (FFC) working.



Flexible Feature Code (FFC) Working

Flexible Feature Code working allows the System Administrator to assign their own codes to chosen features. This allows each Meridian 1 to be tailored to a logical pattern of codes to suit each company or to retain the same feature codes as those used on their previous telephone system. Flexible Feature Codes are set and printed through Program 57.

The Option 11 default Flexible Feature Codes are given in the table below:-





Feature
Flexible

Feature

Code



Feature
Flexible

Feature

Code

Authorisation code
*21

Make Set Busy (500) [Deny]
#62

Automatic set relocation
*90

Malicious Call Trace
*28

Automatic set removal
*92

Night Service pick-up
*8

Automatic Wake-up
*40

Override
*26

Automatic Wake-up (Cancel)
*41

Permanent Hold
#55

Automatic Wake-up (Verify)
*42

Pick-up, Call
**0

Call Forward all calls
#1

Pick-up, Directed
*09

Call Forward all calls (Cancel)
#1

Pick-up, Group
*00

Call Forward Destination Deactivation
*29

Remote Call Forward
*56

Call Forward/HUNT override via FFC
*27

Ring again
#31

Call Park
#51

Ring again (Cancel)
#32

Call Park Retrieve
#52

Set based Administration - Installer
*96

Cancel Remote Call Forward
*57

Set based Administration - User
*97

Charge Account
#56

Speed Call, Erase entry
#34

Electronic Lock (Off)
*59

Speed Call, Controller Code
#33

Electronic Lock (On)
*58

Speed Call, User Code
#23

Group Hunt - Opt in
#58

System Speed Call, User Code
*3

Group Hunt - Opt out
#59

Station control password change
*98

Internal call forward
#67

Store called number
*24

Internal call forward (Cancel)
#68

Stored number, Re-dial
*25

Last Number Re-dial
*44

Trunk Maintenance
*91

Maintenance access for telephone
*93

Trunk verify code
*95

Make Set Busy (500) [Allow]
#61

User Selectable Call Redirection
#69






SPRE Code Working

This method of working is not very common. These codes are used by extension users without multi frequency tone key phones.

SPRE code working consist of two parts:-

SPRE code followed by Fixed Feature Code

The SPRE code tells the system that a feature is about to be activated or deactivated and the Fixed Feature Code identifies the particular feature.

The SPRE code can be changed to be any value (maximum 4 digits) so long as it doesn't clash with the extension number range or access codes for routes. The Option 11 system default SPRE code is 12.

The Fixed Feature Codes however cannot be changed. Common codes are below:-


Feature
Fixed
Feature
Code

Ring Again
1

Cancel Ring Again
2

Answer Call Pickup
3

Answer Group Pickup
94

Directed (DN) Pickup
95

Authorisation Code
6

Call Park
71

Retrieve Parked Call
72

Dial System Speed Call
73

Store Speed Call (personal)
75

Dial Speed Call (personal)
76

Dial Speed Call (system)
73

Call Forward all Calls
74

Call Forward All Calls (cancel)
74

Hold (Permanent)
77

Store Number for Redial
78

Dial Stored Number Redial
79

Last Number Redial
89

Night Service Pickup
4

Charge Account
5

Automatic Set Relocation
81

Internal Call Forward
9914

Internal Call Forward (Cancel)
9914

Malicious Call Trace
83

User Selectable Call Redirection
9915




Activating Features From Digital Sets

With digital sets some features must be assigned to a programmable key whereas other features can be invoked either by dialing a feature code or be assigned to
a key.

The following features if used must be assigned to a programmable key
for activation:-

Call Forward All Calls
Ring Again
Stored Number Redial
Last Number Redial
Speed Call User and Controller
System Speed Call Controller
Six Party Conference
Call Transfer
Call Park (Activation)
Call Waiting
The following features may be assigned to a key or invoked using the relevant feature code :-

Call Park (retrieve)
System Speed Call User
Call Pickup
Charge Account
User Selectable Call Redirection


Listing all the Flexible Feature Codes on your System

You can print out the current code for all FFCs on your system using Program 57.

LD 57
Load Program 57.

REQ PRT
TYPE FFC Flexible Feature Code
CUST 0 Set to 0 unless using the multi-customer feature.
CODE ALL List every code.

The system responds by printing all FFCs, and a typical printout is shown below.

CUST 00

FFCT YES

ASRC *90

AUTH *21

AWUA *40

AWUD *41

AWUV *42

CDRC #56

CFWA #1

CFWD #1

CFWV

COND

CPAC *52

CPRK *51

C6DS

DEAF

DPVS

ELKA *58

ELKD *59

PLDN 2090

USE GPHT

LSNO 59

HTYP RRB

CFWI NO

MQUE 0

2000

GRPF

HOLD #55

CFHO

IMS

MNTC *93

MTRC *28

OVRD *26

RPAX

RPAN

ITXX

PUDN *09

PUGR *00

PURN **0

RCFA *56

RCFD *57

RCFV

RDLN *44

RDNE

RDSN *25

RDST *24

RGAA #31

RGAD #32

RGAV

RMST

SCPC *98

SPCC #33

SPCE #34

SPCU #23

SSPU *3

TFAS *8

TRMD

TRVS *95

USTA

LILO

NRDY

GHTA #58

GHTD #59

SADS

SAEN

SALK

SAUN

ATDA

ATDD

CWGA

CWGD

MSBA #61

MSBD #62

MWUA

MWRA

MWUD

AREM *92

ADMN *91

ICFA #67

ICFD #68

ICFV

USCR #69

INST *96

USER *97

BNRA

BNRD

CCFA

CCFD

OCBA

OCBD

OCBV

CFDD *29



Listing a Particular Flexible Feature Code

You can identify the code for a particular feature by using the Program 57.

The following example shows how to print the Flexible Feature Code associated with the "Ring Again Activation (RGAA)" feature.

LD 57
Load Program 57.

REQ PRT
TYPE FFC Flexible Feature Code
CUST 0 Set to 0 unless using the multi-customer feature.
CODE RGAA Ring Again Activation.

The system responds with:-

CUST 00
FFCT YES Flexible Feature Confirmation Tone
RGAA #31 .
CODE Carriage return back to the REQ prompt

Adding a New Flexible Feature Code

A code for any FFC can be added using Program 57.

The following example shows a new "Ring Again Activation Code (RGAA)" of #66 being added.

LD 57
Load Program 57.

REQ CHG Change
TYPE FFC Flexible Feature Code
CUST 0
FFCT
CODE RGAA
RGAA #66
RGAA Carriage return back to the REQ prompt
CODE

Deleting a Flexible Feature Code

Use Program 57 to delete an FFC.

The following example shows a "Ring Again Activation Code (RGAA)" of #31
being deleted:-

LD 57
Load Program 57.

REQ OUT Delete a code
TYPE FFC
CUST 0
ALL No
CODE RGAA
RGAA #31
RGAA Carriage return back to the REQ prompt

Changing a Flexible Feature Code

To change an FFC delete the existing code and then add the new code.








Colin

 

[ichabob]

I get a fast busy when I dial my spre + fixed code or my FFC. Any other things to check.?

 

[sandyml]

Did you set your SPRE code as part of trying to get the FFC's working, or was it already set? (Has PBX been init'd since SPRE was configured?)

 

[ichabob]

No, I did a prt (it is 1). I'm sure the PBX has been down since whoever set it.

 

[wdhb]

If your sure that your SPRE is assigned in LD15 & your dialling SPRE + 73, then check your set programming to make sure you have your System Speed call list assigned
TN 020 0 01 12
TYPE 2616

SSU 0010 this prompt

 

[ichabob]

Based on what was printed above:

The following features if used must be assigned to a programmable key
for activation:-

Call Forward All Calls
Ring Again
Stored Number Redial
Last Number Redial
Speed Call User and Controller
System Speed Call Controller
Six Party Conference
Call Transfer
Call Park (Activation)
Call Waiting
The following features may be assigned to a key or invoked using the relevant feature code :-

Call Park (retrieve)
System Speed Call User
Call Pickup
Charge Account
User Selectable Call Redirection



I do not have a SSU assigned to my 3904.

 

[sandyml]

You'll need to assign a System Speed Call list to that phone in order to invoke that feature. Then, you can either program an SSU key or you can use the FFC code.

Look for the SSU prompt on the printout of that set. At that prompt, enter the number of the System Speed Call List that you programmed (LD 18).

Then, let's say that you programmed ** as the FFC for System Speed Call, and you have a list of 50 numbers. You would dial **01, or **26, etc., depending on which entry in the list you want to dial.

Hope that helps.