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SPOOLSV need to be killed in order to have printers and Session in windows 2003

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sodax

Programmer
Jun 26, 2003
87
GB
Hello all

I expose my issue. FYI,I have Presentation Server 4.5 with latest hotfix installed (HR7)
On eventviwer I have no errors, no information, absolutely nothing that can provide me some clues to fix the problem.

Since 2 month ago I experienced in some servers from a specific farm (50 servers) a session freezed/hanged. as RDP and ICA session.

radomly my servers freezes and users can not print or using printers on their session. and I do not know Why !

all servers have same printer drivers installed but 4or5 servers are experiencing this annoying problem.

To workaround this issue, I needed to create a batch file to "kill" spoolsv and then starts process. once doing this task all come to normal, so users can work without problem and print whatever they need.

but this is not a good solution so I am posting on this forum in order to know if someone has already experienced this issue and found a proper solution?
thanks
 
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