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Spooler hangs @ jetbox with printer fault.

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MikeCoyle

IS-IT--Management
Jun 12, 2002
38
GB
I'm running a good few HP printers on JD ports (some internal, some external box's) - printers range from high end LJ's to mid range DJ's. The Printers all run shared through my PDC (W2k server).
Problem is that a few of the high end LJ's are tempramental and decide to throw up errors (paper jams, sensor faults - usual stuff!), this however then does strange things to my print spooler on the PDC - it hangs/crashes.
Once the 'faulty' printer is traced and the error cleared, stopping and starting the spooler has no effect. I must delete ALL jobs from ALL printers then restart the spooler. Only then will it allow printing to continue.
Can anyone think of a workaround for this - is there amnyway to set the spooler to 'timeout' a certain job - or is this a problem with the JD box's not returning data to 'pass the spooler to the next printer' as it were?
 
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