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Spiceworks Network Scanner vs. Avaya 5610 phones

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jbra

IS-IT--Management
Oct 25, 2008
41
US
You guys know so much, i figure it can't hurt to ask here. I have been trying to get spiceworks network scanner to see our 5610 phones. Currently they are seen (pinged) but classified as Unknown.

I am not alone:

They describe how the scan works here:

but that hasn't helped me.

Any thoughts or suggestions on how we can get Spiceworks to see the Avaya phones correctly?
 
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