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Spell-by-Name using accents

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emev

Vendor
Nov 27, 2007
1
US
I am wondering how voice messaging customers in other countries use the “spell-by-name” feature when there are accented characters. For example, if they need to spell a name such as:

Hébert Côté

What does the user enter on the numeric telephone keypad? How is that recognized, especially when there is Text to Speech (i.e. how does the speech engine differentiate the accented characters vs. non-accented characters)? Can someone answer this, or point me in the right direction?

 
They don't input the Accent they just spell it as it is hebert.

Same thing with an email address you can't have the ^ in an email address.

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
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