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Spectralink "No SVP response"

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cdpak

Vendor
Feb 17, 2009
105
US
Have recently installed a spectralink system with a Mitel 3300 CX controller. We have one OAI Gateway and one SVP server. The phones (6) are 640i. They are working, except one or all will get a "No SVP response". We have to turn the phones off. Then shutdown the SVP server. Bring them all back up again. Everything will work for the rest of the day. The next day the same thing. The troubleshooting guide says it could be an AP point or a possible bad SVP. We do not seem to have any other issues with the AP points. Also the Mitel and the Spectralink gear is on one network, the AP's and the phones are on another with a Cisco ASA 5520 tying them together. Any ideas, hopefully, without replacing the SVP.
 
Been a while since I have worked on Spectralink. All traffic to/from handsets is via the SVP server. The error indicated the handsets sent something to the SVP server and did not receive a response. Have seen this before and was caused by the wireless network. What is your wireless infrastructure made up of? Are the AP's "view" certified ( Sprectralink maintains a list of approved wireless equipment and gives those tested certification )?
 
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