Special events hotline via AA and via a DID

[lvNortel]

I am trying to figure out a way to provide a special events information only announcement via the AA and a DID. I can set up an INFO MB and then route the calls to that MB lets say MB 2345 via the AA lets say selector code 8 and that will work ok. Now I need to have callers dial a DID number that will play the same announcement lets say dialing 555-2345. On this MICS system that DID is LINE 202. When the call is done it can DISCON the caller.

I am having trouble getting this to work.

"A phone is a phone and not a computer workstation".

 

[allworxguy]

Create a mailbox and put the target line in the "Message Line" box.

Marv ccna

http://www.telemarv.ca

 

[lvNortel]

I am sorry but I dont follow you. I do not know where a Message Line box is located. Is this part of the DN or the TL or the MB or the AA?

Do I create an INOF MB or a SUBSCRIBER MB

The TL is 202.

Thank you

"A phone is a phone and not a computer workstation".

 

[allworxguy]

It is an entry in the mailbox set.

Marv ccna

http://www.telemarv.ca

 

[Multimedium]

If I may add a few more words…

Express Messaging Line is a feature available on subscriber mailboxes in CallPilot. It allows to do exactly what you want, which is to have a line (or a target line) routed to a specific mailbox. When you create the subscriber mailbox, there is a setting "Msg line" to assign a line number.

Then, you can record an alternate greeting and choose not to accept messages.

 

[lvNortel]

this is an NAM 4.1. I'm sorry I forgot to mention this

"A phone is a phone and not a computer workstation".

 

[Multimedium]

On NVM, the Express Messaging Line feature doesn't exist.

Instead, you can pick an unused set, assign it the target line and forward it to voicemail.

The rest is the same: you create a subscriber mailbox for the unused set. Then, you record an alternate greeting and choose not to accept messages.

 

[lvNortel]

thanks for the help. I have remote access so I'll try it when I get back to the office tonight.

"A phone is a phone and not a computer workstation".