Special closing announcements on Avaya Partner ACS?

[samhuangavaya]

Hi all,

Would it be possible to add a extra announcement before the Auto attendant? For example, if we were closed for the New Year, would we be able to say "Thank you for calling Company X. Please note that we will be closed on January 1 to January 3 in observance of the new year.". I know we can simply re-record the AA greeting, but I would not want to have to re-record after the special hours end every single time.

Thanks,
Sam

 

[TouchToneTommy]

Had to look up your previous posts to figure out that you have a Partner Messaging.

Here you go:

http://www.touchtonetommy.com/Files/temporary_closure.htm