Spam on exchange server 2003

[vinniegraves]

Hi guys this is probably a easy fault to solve but im not great with exchange and dont want to cause any problems as it seems to be working fine except one user. he is try to send emails from his home account (sky email) to anyone in the office but he gets a rejection from the server saying the server thinks it's spam, could you tell me where I find the black list and how to add him to a safe sender.Many thanks guy's

 

[Zelandakh]

Can you post the rejection?

 

[58sniper]

could you tell me where I find the black list

what makes you think it's a black list? It could be any of a number of issues that causes this. As Zelandakh says, post the NDR message and that should shed some light on the issue.

Adding them to a safe sender list if there are underlying problems isn't the way to correct these issues.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/

 

[vinniegraves]

thanks zelandakh i will post the NDR message. 58sniper as i explained im not great on exchange and the only way i could put it in to laimens terms was saying blacklist. Thought this site was designed to help people not make them feel stupid.

 

[Zelandakh]

It *is* designed to help people. If you are not great on Exchange you need to give us information rather than putting it in layman's terms.

I don't see anything in Pat's response that makes him think you are stupid or even suggest / make you feel stupid. I also know him personally and can safely say he doesn't make people look or feel stupid even when they demonstrate it (which you didn't)!

Paste in the NDR but by all means change the email addresses - use user@outsidedomain.com or user@ourdomain.com or similar so that we know which is which.

 

[vinniegraves]

Hi guys sorry for my silly responce yesterday just had a bad day. hope you havent taken offence 58sniper.

here is the NDR

date 13 Jan 2009 10:02
subject Delivery Status Notification (Failure)
This is an automatically generated Delivery Status Notification
Delivery to the following recipient failed permanently:

user@inside

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 552 552 Unable to process message: msg.1231840974.857077.24291 - error: recipient: user@inside failed, reason: consider the message to be spam (state 18).

----- Original message -----

Received: by 10.64.232.9 with SMTP id e9mr91432qbh.13.1231840971912;
Tue, 13 Jan 2009 02:02:51 -0800 (PST)
X-Forwarded-To: user@inside
X-Forwarded-For: user@outsidedomain User@insidedomain
Delivered-To: User@outside
Received: by 10.65.242.13 with SMTP id u13cs753414qbr;
Tue, 13 Jan 2009 02:02:51 -0800 (PST)
Received: by 10.210.22.16 with SMTP id 16mr2330318ebv.56.1231840970833;
Tue, 13 Jan 2009 02:02:50 -0800 (PST)
Return-Path: <>
Received: from insidedomain.co.uk ( host8*-1**-1**-4*.in-addr.btopenworld.com [8*.1**.1**.4*])
by mx.google.com with ESMTP id i6si253321gve.21.2009.01.13.02.02.49;
Tue, 13 Jan 2009 02:02:50 -0800 (PST)
Received-SPF: neutral (google.com: 8*.1**.1**.4* is neither permitted nor denied by best guess record for domain of insidedomain.co.uk) client-ip=8*.1**.1**.4*;
Authentication-Results: mx.google.com; spf=neutral (google.com: 8*.1**.1**.4* is neither permitted nor denied by best guess record for domain of insidedomain.co.uk) smtp.mail=
From: postmaster@Insidedomain.co.uk
To: user@outsidedomain
Date: Tue, 13 Jan 2009 10:02:49 +0000
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="9B095B5ADSN=_01C93E54C0C4B8640000286Cstonegrove.co.uk"
X-DSNContext: 335a7efd - 4523 - 00000001 - 80040546
Message-ID: <o94zPzwpa000003e2@insidedomain>
Subject: Delivery Status Notification (Failure)

This is a MIME-formatted message.
Portions of this message may be unreadable without a MIME-capable mail program.

--9B095B5ADSN=_01C93E54C0C4B8640000286Cstonegrove.co.uk
Content-Type: text/plain; charset=unicode-1-1-utf-7

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.


Thanks for the help and once again sorry for yesterday.

Many Thanks

Vince

 

[Zelandakh]

Looks like you don't have an rDNS entry for your mail server. Contact BT and ask them to set you one up for mail.yourdomain.co.uk or whatever is your public DNS entry.