spam mail from aol accounts

[kzn]

Hi

Our ISP provides spam filtering. But for some reason we constantly receive emails from AOL accounts. Alot of the time they have nothing in them .... other times half a sentence. We have replied to these email address asking for more information, but we never get a reply.

Does anyone have any ideas what we could. We think maybe its the competition companies doing it.

Any information in this regard would be appreciated.

Best regards,

Merv

 

[LadySlinger]

First of all I would strongly advise not replying to these spam emails. When you reply to an email that you don't know who its from or were not expecting the email, that reply triggers sends a flag to the spammer that you have an active email account.

Secondly spam filters can only do much. Many are based on a rating of criteria, such as specific words in the subject, message body, who the email came from, whether it has an attachment and whether the sending IP address is blacklisted.

Since the emails you are receiving do not have a lot of content in them, they are passing through the spam filter because there is not enough information for the spam filters to weigh and decide whether it should be quarantined, rejected or accepted.

One easy way to lighten up on the spam is to take any contact information off your company's web site. Secondly make sure that everyone and their brother isn't signing up for whatever comes their way (i.e. give me your email address now and you could have a chance to win $5000).

Finally if you have access to the filter your ISP provides, find out if the software is advance enough to allow you to train the filter for those emails (and train them to be bad or unacceptable).

 

[Grenage]

If you've looked at the headers and decided that the mail is indeed coming from AOL, you can always contact someone at postmaster.aol.com. They 'might' be able to assist, but given previous dealings with their demented system, probably not.

"We can categorically state that we have not released man-eating badgers into the area" - Major Mike Shearer