Spam Blocker - Mail Marshal

[NotSoLucky]

Has anyone heard of MailMarshal.

We had a customer who's meail kept getting bounced.

We reviewed our Watchguard Spam Blocking Log.

We found a record that stated

Strong Detection (virus found)

It pointed the detection path to Mailmarshal.

We don't use MailMarshal, why are we getting this message?

 

[fregeama]

Could be that Watchguard received information from MailMarshal that your customer's domain has produced or distributed spam or use to spread a virus before and has been blacklisted.

I've personally never use any of these products, so, i'm just guessing here. Have you contacted either Watchguard or MailMarshal about it?