SP6a Can't determine Workstation or Server

[ANormal]

I am trying to re-service pack a couple NT4 workstations with sp6a (128-bit) and the system comes back with:

"Service Pack Setup could not determine weather you are running Windows NT Workstation or Windows NT Server."

I get this on a few NT4 Servers as well. Any clues, pointers, suggestions, or hints on how to correct this or what caused it will be greatly appreciated.

 

[frankdash]

Had this problem on an NT server. Ran a search in the registry for "lanmanNT" and changed it to "WinNT" saved rebooted and successfully installed SP6A.
Remember, make a backup of the registry before making any changes!!!

 

[ANormal]

I searched the registry and did not find any reference to lanmanNT. It must be something else. I also can't run the Usermanager unless I bounce it first then log in and launch it. If I wait a day or so before I launch the Usermanager then I get:

"Insufficient system resources exist to complete the requested service. Do you want to select another domain to administer?"

I think they ae related somehow and I can't find solutions to either - anywhere.

 

[KeijoV]

I've got those problems after I installed SP6a. And then I couldn't install Blasterworm update because of 'Couldn't determine system' -error.
I found that the fix tried to read registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ProductOptions.
That key was grayed out in REGEDT32.

Now I have 3 NT4 Workstation and one Server machines that have that problem. I would appreciate any help.

 

[ANormal]

I still have not found a solution to this. I do know that if I reboot and log in immediately I can do a Windowsupdate successfully. If I wait too long it won't happen.

 

[pattontj]

I was also suffering from the "Service Pack Setup could not determine whether you are running Windows NT Workstation or Windows NT Server." error message.

Luckily, after a lot of troubleshooting, I found the cause. The WINNT systems experiencing this problem, were all running Norton Antivirus Corporate Edition 7.61. I stopped the Norton service (control panel -> services), and then re-ran the service pack install.

Victory!!! The service pack installed without issue. I hope this helps you guys out

Tim

 

[ANormal]

I have not tried that yet and it does make sense. However, I am no longer employed and will not get the chance to try it out now. I will not forget this though in case I get re-employed and have another chance to put this new knowledge to use.

Thank you….

 

[KeijoV]

I also found out that problem is Norton Antivirus Corporate Edition 7.61 related problem. Final solution for me was to update NAVCE client to version 7.61 44b.

After that I haven't had any problems (concerning this matter).

Thanks to all of you

Keijo