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Sp350 softphone ringing on PC speaker - can't make it happen

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phadobas

Technical User
Jul 30, 2005
612
US
I'm trying to set it up, so an incoming call would ring on the PC's speaker, but the actual conversation happens on the headset being used by the user. I can't seem to make it work.

There is a setting in the SP350 User Configuration, under Conversation/Sound, where I can set to send the ring-tone to the PC-s speaker. It tells me on that screen that the ring sound will be sent to the default audio device which is set in Control Panel/Sound setting of the Operating System (I use Win 7). But when I follow these instructions, and I set the default playback device to the internal sound-card, then the conversation follows suite and it happens over the loudspeaker of the PC that's connected to the soundcard. I can't seem to separate the ringer device from the conversation device.

Any idea?
I'm using a Sennheiser USB headset
 
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