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SoundBlaster Live! 5.1 not recognized by W2K

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javajockey

Programmer
Dec 2, 2001
1
US
I just put together a new Athlon system and installed Windows 2000. The
operating system recognizes the SB Live! 5.1 as a multimedia audio controller,
but it refuses to install any of the drivers that I offer it. I've tried multiple PCI
slots to no avail.

Abit KG7-RAID MB (AMD 761/Via 686B chipset)
Athlon XP 1800+
Abit GeForce 2 MX400
SoundBlaster Live! 5.1 (SB0100)
Sigma Designs HW+ DVD decoder

I had a NetGear FA-311 in the box, but it caused horrible boot problems so I
removed it.

Any help is greatly appreciated!

Bryan
 
Stupid question I know, but did you properly install all the motherboard drivers before anything else? ie: IDE/PCI bus master drivers. Martin Vote if you found this post helpful please!!
 
Same problem, except it's ME that won't pick it up. I went from Live! Value to Live! 5.1 Platinum. 2000 picks it up fine and plays sound. ME WON'T pick it up OR play sound!! I did install the motherboard drivers, moved it around the PCI musical chairs, and sacrificed several goats too. Let me know of any fixes/driver solutions. I even used their CD installer.
 
Peculiar. I have an Abit KG7-RAID + SB Live! 4.1 in one machine, running w2k and an Abit VT6X4 + SB Live! Platinum 5.1 in another running WinME.

Both machines loaded the drivers fine - although I took the precaution of getting the latest drivers from Creative's site when I built the machines. The VT6X4 needed to have the on-board sound disabled, which is not applicable to the KG7.

Try removing the device in Device Manager (all sections relating to the card, including the Midi controller and Joystick port), then rebooting (make sure you have the latest drivers from Creative to hand).

When the Hardware Wizard detects the card, install the new driver, not the Windows one.

Should work.

I hope this helps
 
I had the same problem under XP. Multimedia device found, but not recognized. I solved this problem by downloading the sblivedrupd.exe from Now my card is properly installed and recognized, but i still hear no sound ! (device not started => device manager) It is impossible to make anything foolproof because fools are so ingenious.
Murphy's Laws
 
System:
AthlonXP 1700+
Gigabyte GA-7VTXE motherboard / VIA VT8233 chipset (southbridge)
512 MB DDR
SoundBlaster Live
Windows 2000 w/SP 2
DirectX 8.1
All current chipset and OS updates installed from manufacturers websites.

I'll get to the point:
You CANNOT install a SoundBlaster Live card in a motherboard with a VIA 686/8233 chipset. Period. This is a known issue and it is not supported. There are articles on the web that support this. Type "SoundBlaster Live" + "VIA chipset" in Google if you like. VIA will not post this information on their website nor will Creative. As a matter of fact, Creative's search engine is busted. Any query filtered by OS will return an SQL error. VIA has sort-of accepted responsibility and I am inclined to agree that it is their fault.

You CAN install any SoundBlaster Audigy card or a Phillips Rhythmic Edge card. There is no supported patch, there is no supported bypass for SB Live's though. One website claimed to isolated the problem and created a patch to fix it but it offers no guarantees and said that some boards may overheat with the use of the patch. It was only for 686 chipsets too. (No, thanks.)

And let me tell you, I never realized how much I loved my Live card until I had to use On-board sound.

Ganymede
 
That's news !
I thought maybe my new GeForce - Videocard may cause this problem, so i replaced it with my previous (a TNT2).
No difference, same problem.
I know my Live has been working before with the same hardware and the same OS.
I'll try to reïnstall my PC in dual boot, and if it works, maybe i can copy some drivers/dll from one OS to the other.
Any tips with wich file i should copy ? It is impossible to make anything foolproof because fools are so ingenious.
Murphy's Laws
 
Sorry it took me so long to get back. (Electraboy) I understand why you are dual-booting but unfortunately I have no new information to offer. My firm belief is that it is with the chipset(s) itself and not the OS and you may have the same problems. If you manage to make any headway, let me know. I have given up and for me the bottom line is: I should have bought the Epox motherboard that everyone is raving about. This Giga-byte board I have is good but it has 1 or 2 flaws. It rates about 8/10 where the Epox board (for AthlonXp's) rates at 10/10.

I will keep my Live card for another system (PC Jukebox?) and breakdown and get an Audigy card. I hear they are whoop@$$ anyway.

Godspeed my friend.....

Ganymede
 
Well, in the mean time, i reinstalled winxp (as a dual boot) and guess what, it works perfectly without even using updates or new drivers from creative or microsoft or...

So i started to compare the two systems and first i saw that the first (and not making any sound) installation has less drivers installed for its multimedia device (although i tried it several times). So i replaced every .dll, .drv, exe that was listed in the properties from the sblive-device.
It still didn't work, but i noticed that the working version used a file named emu10k1m.sys while the other was using a file named emu10k1f.sys.
I replaced every string in the ini files where emu10k1f.sys was found by emu10k1m.sys and again uninstalled and reinstalled the device.
This time it used the same drivers with the same size, name and date as the working one.
Still it doesn't work.

Maybe you wonder why i not just install everything with the working version...
- The disk on which the working system is installed on, is not mine.
- I have installed and tuned up every user and program on that installation that i don't have the courage to do it all over again.
- Maybe i can learn anything from this

It is impossible to make anything foolproof because fools are so ingenious.
Murphy's Laws
 
Soundblaster programmers should be shot :)
horrid software quality.. they cant even get the text on the first install screen lined up right.
flunky corporate fakers, heh.
But somehow.. their hardware is great...
Tip: FIRE AND REHIRE THE ENTIRE SOFTWARE DEPT. Letem make AIM enhancements for a living.. lol.

I have found unofficial SB live 5.1 drivers
written by hacks at a college.. (only 980k.. go figure, creative's drivers are 19meg).
havent tried it yet.

good thing I only paid $30 oem for it.

 
I don't know if anyone has experienced this problem, but I need a solution bad:
I have installed XP (Clean) on my P4 1.7 Ghz.
It would not install (it would freeze )until I removed my soundblaster live platinum card and DXR3 decoder card.
One I did this, the installaiton went fine.
The problem is that now when I plug the soundblaster card back in, the systme recognizes the card as either a PCI device or a Soundblaster live Value (WDM), but then the system freezes. Also what is WDM)??
I reboot, it gets that far again and freezes.
I start in safe mode, and it recognizes it in the same manner, but then freezes.
I uninstall the card and everything is fine.
Help!!!
I would love to install the new drivers for the card, but unfortunately Windows has to recognize the card first!

Also, I had everything running under Windows XP before Tuesday when similar things started to happen. That is why I formatted my hard drive and started from scratch!
 
I have Windows Me and have just bought a sblive 5.1 card model number SB0100. I got drivers from driverguide.com which work - upto a point. I have a VIA chipset with the latest drivers, the sound works but windows doesnt recognise the card as the 5.1 card. Has anyone got drivers that will make the sb0100 card work properly?? I probably will never buy another crative labs product again.

Regards
Begals
begals@madasafish.com
 
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