Sound card not seen by Windows

[ujoni08]

I have a 2004 Chaintech 9CJS Zenith motherboard, which has a separate multimedia card with 7.1 sound at 96KHz etc. It has a P4 3.0 GHz processor and 512MB of DDR400 RAM. I recently had a separate problem with hanging shutdown, cured now by uninstalling Norton Internet Security 2006, but at the same time I went on a Spring cleaning mission, chucking out software and hardware, tweaking the BIOS and registry, etc. to slim down the system and get it running faster. It all worked fine. To save space, I then removed the 7.1 surround sound speakers and switched to the monitor speakers. Everything was fine. Then I removed the multimedia card too, thinking the motherboard would have onboard sound. Then there were no sounds at all, so I re-installed the multimedia card. Now Windows says there's no audion controller. I tried the install new hardware wizard, but it doesn't detect the card. I've re-installed the driver from the CD, and updated it from the Chaintech website. Still nothing. Am I missing something? Please us plain non-technical English, as I'm new to this.
Jon.

 

[paparazi]

It may help to uninstall the software as well as physically uninstalling the multimedia card, reboot without card then refit.
Hopefully upon reboot this "new device" will be found, insert the driver disk at this point press next and let the computer find the driver itself.
Martin

We like members to GIVE and not just TAKE.
Participate and help others.

 

[fidleid]

I have seen this many times and sometimes updating MOBO drivers can help.

 

[micker377]

Check in BIOS setup to see if you do have "on-board" sound. Also, look in the back of the computer to see if you have sockets for spkr, mic, etc. It's also possible you disturbed some connections on the mother board when cleaning (yeah - we all do it!). Last month, I spent almost an hour on the phone with a client for no sound. Finally fixed it when she plugged the power supply for the speakers back into the wall!

 

[ujoni08]

I couldn't get it to work. The Chaintech dedicated multimedia card slots into its own little dedicated slot down at the bottom of the motherboard, and so doesn't get detected like a normal PCI card. I removed the card and driver, re-installed the hardware and driver, but nothing worked. I have now installed a Creative Soundblaster Audigy SE and all's well.