i have a computer running windows xp home edition. some web pages, like windows update for example just come up blank. if i click windows update, the browser window opens, it acts like the page loads, and then it says done in the bottom left corner of the screen, but all i have is a blank white browser window. i checked for viruses, and updated to service pack 1a (which i had to download on another pc, because i could not access the microsoft download page). this computer originally had aol 9.0 installed, i uninstalled that. if i go to aol.com, and enter my username and password, then click enter, i get a blank screen. not sure what else to try.
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some web pages do not display in browser
- Thread starter scottdfs
- Start date
Open a new notepad session, to be called IE_fix.cmd, and copy/paste the below:
regsvr32 urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll
Save the file, then double click IE_fix.cmd and answer the prompts. Ignore any error messages.
Reboot and test again.
regsvr32 urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll
Save the file, then double click IE_fix.cmd and answer the prompts. Ignore any error messages.
Reboot and test again.
- Thread starter
- #3
bcastner,
i ran the file as instructed, rebooted, still same issues.
some more background info- this computer had aol 9.0 installed, and the user was compaining that when they went to aol games, and chose a game, when they click "play" nothing happens. and when they boot their computer they get an error message that says: "Error you may also go to aol keyword: Companion Help for more information. an error occurred creating the AOL companion script engine(80004005)."
i uninstalled aol, thinking it was the cause of the problem, that's when i discovered internet explorer was not working correctly either.
i ran the file as instructed, rebooted, still same issues.
some more background info- this computer had aol 9.0 installed, and the user was compaining that when they went to aol games, and chose a game, when they click "play" nothing happens. and when they boot their computer they get an error message that says: "Error you may also go to aol keyword: Companion Help for more information. an error occurred creating the AOL companion script engine(80004005)."
i uninstalled aol, thinking it was the cause of the problem, that's when i discovered internet explorer was not working correctly either.
- Thread starter
- #5
See the Windows Update Troubleshooter:
- Thread starter
- #7
- Status
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