some help pls, personal address book in CCA

[lancbomb]

HI,

A bit of an important one for me. When a CCA client shuts down it tries to save its details to the Server, it can't as it comes up with an error access denied.

Of course this looks like a rights issue (think there 2000pc's)

now, I cant find though I've been searching, does anyone have an idea of which folder/folders its trying to save to, so I can get the read/write access rights checked or opened up.

many thankxs

LB

 

[lancbomb]

ooops forgot,
the personal address book section of CCA

cheers

 

[lancbomb]

(bump)
any ideas ???????????

cheers

 

[lancbomb]

(bump)

again any ideas please ????

 

[eriuser]

Are the CCA server and the CCA Clients in the same domain or is there a trust set up?
If not the client will not be able to access the directory.

There is a shared directory on the server that holds the directory files, I think the share may be hidden.

Eriuser

 

[lancbomb]

HI eriuser,
thanks for the reply, however I managed to fix it. this is what it was.

The folder it was trying to save the file to was called something like

c:\program files\ericsson\cca3.0\clientdata

there was a share set up but the permissions was not set so though CCA could see it it could not read or write to it

it also needed a share called cca3dat$

cheers for the reply anyway

LB