Have a Meridian one with 20 available ACD agents and 16 are in use. We are using 4 TN's for a tech support acd que so that leaves 12 that are being used by either (Octel) voicemail or our conference bridge. In load 20 when I print the tns in use by the octel or conf bridge only the bridge has any reference to an acd. Both have 12 ports. Am I correct in assuming the conf bridge is utilizing the 12 acd TNS? I listed an example of both below...Thanks for any help!!! I'm relatively new to Telecom!!!
Octel
DES OCTEL7
TN 020 0 12 00
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW
CLS CTD FBD WTA LPR MTD FND HTA ADD HFD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
HUNT 8306
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCN 8305 0 MARP
01
02
03
04
05
06 MSB
07
08
09
10
11
12
13
14
15 TRN
DATE 5 MAR 2001
Conference Bridge
DES BRDG0
TN 004 1 00 00
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW
CLS CTD FBD WTA LPR MTD FND HTD ADD HFD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXA FTTC MCBN
CPND_LANG ENG
HUNT
PLEV 02
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
DNDR 0
DTMK
KEY 00 ACD 8349 0 8350
AGN
01 SCN 8370 0 MARP
CPND
NAME CONF BRDG 0
XPLN 11
DISPLAY_FMT FIRST,LAST
02 NRD
03 MSB
04 TRN
05
06
07
08
09
10
11
12
13
14
15
DATE 19 MAR 2001
Octel
DES OCTEL7
TN 020 0 12 00
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW
CLS CTD FBD WTA LPR MTD FND HTA ADD HFD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
HUNT 8306
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCN 8305 0 MARP
01
02
03
04
05
06 MSB
07
08
09
10
11
12
13
14
15 TRN
DATE 5 MAR 2001
Conference Bridge
DES BRDG0
TN 004 1 00 00
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW
CLS CTD FBD WTA LPR MTD FND HTD ADD HFD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXA FTTC MCBN
CPND_LANG ENG
HUNT
PLEV 02
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
DNDR 0
DTMK
KEY 00 ACD 8349 0 8350
AGN
01 SCN 8370 0 MARP
CPND
NAME CONF BRDG 0
XPLN 11
DISPLAY_FMT FIRST,LAST
02 NRD
03 MSB
04 TRN
05
06
07
08
09
10
11
12
13
14
15
DATE 19 MAR 2001
