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Some calls skipping receptionist and being auto-answered on speaker?

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kpmm

Systems Engineer
Apr 4, 2019
3
US
A very strange problem has popped up recently. Randomly some calls seem to completely skip ringing the main reception phone (or maybe do a half ring) and are instead immediately transferred to an extension and picked up on speaker phone. The callers are not calling a DID. I believe this has happened to myself once and one of my users seems to have this happening once every few days. Using a Norstar MICS.
 
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