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Software Installer to convert SX2000 issue

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caknfd

Vendor
Nov 21, 2009
153
US
Try to convert SX2000 into 3300 and it is failing. The system Im trying to convert is LW29 Q40.12.5 but I get the same error with a LW34 database. It licenses OK and runs through a bunch of options and then gets to this point and fails.
Get a pop up that states:
General Failure from 3300 MIXML interface

The software installer log states:
Transferring Restore File...

Transfer Complete...

Sending Restore Command...


Phase 1: DB Restore copied database files to MN3300
Phase 2: DB Restore will restore databases into MN3300
BR_Manager::createRestore - avs restore fail for /vmail/temp/db/backup with opt 0x0
restore failure return false

The RTC shell states:
copying file /vmail/temp/db/backup/db.mfl -> /db/backup/db.mfl
Phase 1: DB Restore copied database files to MN3300
Phase 2: DB Restore will restore databases into MN3300
deleting file /db/database/bak_files
/db/database: S_dosFsLib_FILE_NOT_FOUND
Failed to open tape /vmail/temp/db/backup/systemdb.tar: S_dosFsLib_FILE_NOT_FOUD
AVS_Adaptor::dbRestore's dbAdaptor->dbRestore call failed for database ID: 1, d.
BR_Manager::createRestore - avs restore fail for /vmail/temp/db/backup with opt0
restore failure return false


Site has over 1000 phones and would like to be able to convert VS hand rekeying.


Craig
 
What version of SI tool are you using and what version is the 3300 you want to restore into using ?
 
Im using the SI(10.0.3.3) tool the came with the 3300 load 4.0sp3
 
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