Software for PBX 1

[NorstarOption]

There's a software or program for the PBX, but I forgot what it is called. This is for multi-tenant using one system.

 

[PERRYPJ]

THAT'S WHAT IT'S CALLED MULTI-TENANT OLD ROLMEN WORKING ON NORTELS

 

[acewarlock]

Did you have another question?

 

[BMiles2000]

What did this software do for multi-tenant enviroments. Was in a CDR program or administration type of application.

 

[acewarlock]

For more info, read book 3 of Features and Services Guide.

Features and Services
Feature description
The Multi-Tenant Service feature allows Meridian 1 customers to resell
Meridian 1 features and services to other users. The stations belonging to the
customer can be divided into customer sub-groups known as tenants. Tenants
are separated by programming access restrictions on a tenant by tenant basis.
Page 2256 of 3156 Multi-Tenant Service
Access to other tenants, Attendant Consoles, and trunk routes can be
configured so that tenants can have private use of some services, and shared
use of some services. As well, Multi-Tenant Service can also be configured
to denied access to service. Records tenant activity is maintained by Call
Detail Recording (CDR).
Telephones that are not assigned tenant status belong to the Meridian 1
customer. These customer resource telephones have access to all other
telephones, Attendant Consoles, and outgoing trunk routes, belonging to the
customer.
The number of tenants that can be configured on a per customer basis is
dependant on the number of configured customers and the amount of
available memory. The maximum number of tenants is 512 per customer.
Tenants share the same numbering plan of their service provider. The
following capabilities are defined on a tenant by tenant basis: Tenant-to-
Tenant Access, Tenant to Trunk Route Access and Tenant to Attendant
Console Grouping.
Tenants receive all the features defined by the Meridian 1 customer. Features
that are handled at the tenant level include Incoming Call Indicators, Call
Waiting Indicator, Recorded Overflow Announcement, Listed Directory
Numbers, Attendant Overflow Position and Night Directory Number.
Tenant-to-Tenant Access
Calls between tenant groups for the same customer are defined by Tenant-to-
Tenant Access. As shown in Figure 72, tenant is configured to allow direct
internal call access to some or all tenants of the same customer. Likewise, a
tenant can be denied direct access to other tenants. To reach these tenants, the
caller must dial the tenant's Listed Directory Number. Access is always twoway.
Therefore, if Tenant A has direct internal call access to Tenant B, Tenant
B also has the same access to Tenant A. Customer telephones not belonging
to a tenant have two-way access to all tenant telephones in the customer
group.