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Softphone crashing on WinXP after 2nd call placed

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Oct 12, 2004
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I have the following components

CCM 4.1(2)
IP Softphone: 1.3.(4.0)
Latest TSP from the Plugins on CCM 4.1.2: 4.1(1.2)ES01
OS: Windows XP Pro (SP1 and SP2), Windows XP Home Edition


I can configure IP Softphones with CCM 4.1(2) without problems. I can do inbound and outbound calling without any problems for the first call.

However, if I try to call again from the Softphone the call setup will complete to the other end, but the Softphone will crash and not respond in a matter of seconds. Under Task Manager it says "Not Responding". I have to end the application and open it again to start using it again. This has happened even under CCM 3.3(4) and I have tried it on different hardware. I believe that it could be a common issue related to Windows XP. Or maybe not? So I need some help here.

I do not have any firewalls or AV running. Has anyone experienced this issue and knows how to resolve this?

Thanks

ciscofreak
 
solved

Hmmm, I guess I never knew about the Cisco IP Communicators. Learning something new everyday. Soooo much better than the IP Softphones by far. It's like having a full blown IP 7970 on your PC. Using the Cisco IP Communicator on our desktops with XP ... I have no problems at all. Therefore, I am dumping out the IP Softcraps for IP Communicators.

So question, are there people who are using IP Softphones today in their environment today over the IP Communicators?

cf
 
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