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Softkey transfers on Cisco phones

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1mack1

IS-IT--Management
Mar 7, 2003
7
AE
We run Call manager 3.33 and hav recently noticed a strange issue.

all Phones in the extension range 5560 to 5569 have lost the ability to transfer calls.

There have been no changes to the configuration of the phones concerned that have not been applied universally.

On these phones when you press the transfer softkey nothing happens. Change the number to a number 5570 for example and the softkey works.

this has me completely baffled.

Any Ideas/help gladly accepted.
 
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