Soft phones Call / Contact Center

[rfpup]

Hello to all,

Is there any possibility for using Soft phones for the agents of a Call/Contact Center?
If yes which of the platforms is needed MD110, MX-one TSW, MX-one TSE? Which is the software version of the platform used?
The model of any headset tested?

Thank you.

 

[rfpup]

Any information about soft phones used for agents of Call/Contact center?

Thanks

 

[whosrdaddy]

Solidus DM client includes softphone. IP Solidus can be implemented on TSW and TS. (BC12 is also supported)

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[rfpup]

Thank you whosrdaddy.