Soft Console TFTP timeout

[IPOTek24]

I have a customer that has 2 soft consoles and a few phone managers. Intermittently when parking a call to a park slot on the console it disappears from the console that parked it but shows on the other console and the phone managers. Tried all levels of 2.1 admin and user (DT phones) and changing park slot id's.

Soft Console debug shows error e.g. -
10/11/2005 14:43:53 (3212) --->Process TFTP Error: cmd=801, reason=TimedOut
Also "too may clients" message in sys mon.

Thanks in advance

 

[SuperJenks]

Most likely a bug. Maybe try using a more rescent version of softconsole and compare the problem with the newer version. Its most likey the softconsole software having issues. Also, try renumbering the park zone number.

 

[aramsay]

How do you activate "Soft Console debug"?

 

[intrigrant]

Hahaha, try to give it some leefs....

A bug is a malfunction in the software, unfortunally it activates itself.

Follow the advise of Superjenks and upgrade to the latest softwareversion available, you can find it on

http://support.avaya.com.

You can view current version in Help -> About.
It will state a version like 4.1.xx or 5.0.xx

4.1.xx equals IP Office version 2.1.xx and 5.0.xx equals 3.0.xx.
If you aren't sure wich version is the latest then post the current version and we will tell you wich version to upgrade to.

 

[IPOTek24]

I have tried all versions of 2.1 Admin and User and still get the same problem!!

Tech tips 85 and 86 describe how to activate debug aramsay.