SO8 Again

[bigjohn8210]

I have a 412 on Version 3 DT with 7XDT 30 1X Phone 30 and on So8 Module. The 412 has 2 Dual PRI with 3 ISDN 30 Lines in the back.


I set up a short code for the FAX numbers for the fax Server

SC 1517
TN 9517
LG 1001
F Dial


The So8 Module runs from Line 1001 - 1008 etc



INCOMING CALL ROUTE
TN 9517
DES 1517


UNDER LINE iNCOMING AND OUTGOING IS 1001 AND WE ARE ONLY USING THE FIRST PORT ON THE S08


WHEN A CALL HIT THE PHONE SYSTEM IN CALL STATUS I COMES IN ON LINE 2 OR 5 OR 6 IT NEVER HITS THE S08 MODULE I DID ONE OF THESE LAST WEEK AND IT WORKS FINE.


WHEN YOU PLACE A TREND ON THE SO8 YOU CAN MAKE A CALL


HELP
?

 

[IPGuru]

Do you have any Least Cost Routing on the system

If so the short code will be passed to the LCR for processing & change the line group.
you will need to add these codes into LCR to work correctly.

 

[bigjohn8210]

Yah you got that right, Found that out this morning the LCR code matched the short code and is now working when you remove it crazy.

Thanks

 

[IPGuru]

not quite crazy, anything with a feature of Dial is passed on to the LCR & processed again. but i can cause problems if you dont watch for it (took me ages to spot the 1st time)

 

[Raffles666]

You don't actually have to remove any lcr codes - just copy the 'dial' code into the lcr table. Eg. s/c 9517,1517,dial,1001 needs to be copied exactly in to the lcr list.



Old school Alchemy engineer - trying to keep up with the times