So voicemail works, but a call to t

[John Trujillo]

So voicemail works, but a call to the user does not go to their extension,but instead to a general voicemail queue asking for extension # etc..Also when a user presses the mb button on their phone it does not go into their voicemail box, but again into the general xpressions system. How may I correct this?

 

[thepfy]

Sounds like the Xpressions isn't recognising the extension.
Check that the phone is sending the correct caller ID (station number) and this matches the mailbox.

 

[John Trujillo]

Is there an AMO command that will allow me to see that?

 

[John Trujillo]

This is a universal problem. I just got the voicemail working.

 

[sbcsu]

Probably the wrong numbers 'going in' to the voicemail.
Could mean a change in LODR for an LDAT

Was it working ?
What changes were made ?

 

[John Trujillo]

It was working, system went down with power outage. Data corruption (I've repaired). The system is one I have inherited. There was no documentation. I have administered a panasonic system in the past. The voicemail server had a raid-5 array that was in a bad state I generated it. I upgraded the the drivers on the diva boards and when I got the protocal right (coronet-nq) the voicemail started working. I have been fixing this system with information gleaned from these forums. I have found that there are many things in this system that are not filled out so I am doing that. So how do I check LODR for an LDAT

 

[John Trujillo]

ok here is the LODR:

dis-lodr;
DIS-LODR;
H500: AMO LODR STARTED
+-------------------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 1 | 1 ECHO 2 |
| | 2 ECHOALL |
| | 3 NPI ISDN |
| | 4 TON SUBSCR |
| | 5 END |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 2 * | 1 OUTPULSE 1505 |
| | 2 ECHO 2 |
| | 3 ECHO 3 |
| | 4 NPI ISDN |
| | 5 TON SUBSCR |
| | 6 END |
| +----------------------------------------------+
| | * = READY FOR USE BY AMO LDAT |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 3 * | 1 ECHOALL |
| | 2 NPI ISDN |
| | 3 TON SUBSCR |
| | 4 END |
| +----------------------------------------------+
| | * = READY FOR USE BY AMO LDAT |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 4 | 1 OUTPULSE 411 |
| | 2 NPI ISDN |
| | 3 TON SUBSCR |
| | 4 END |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 5 | 1 ECHO 2 |
| | 2 ECHO 3 |
| | 3 ECHOALL |
| | 4 NPI ISDN |
| | 5 TON SUBSCR |
| | 6 END |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 9 | 1 OUTPULSE 911 |
| | 2 NPI ISDN |
| | 3 TON SUBSCR |
| | 4 END |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 10 * | 1 OUTPULSE 1010333 |
| | 2 ECHOALL |
| | 3 END |
| +----------------------------------------------+
| | * = READY FOR USE BY AMO LDAT |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 12 | 1 ECHO 3 |
| | 2 ECHOALL |
| | 3 ECHOALL |
| | 4 NPI ISDN |
| | 5 TON SUBSCR |
| | 6 END |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 13 | 1 ECHO 3 |
| | 2 ECHOALL |
| | 3 NPI ISDN |
| | 4 TON SUBSCR |
| | 5 END |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 28 * | 1 DTMF |
| | 2 END |
| +----------------------------------------------+
| | * = READY FOR USE BY AMO LDAT |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 90 | 1 ECHO 1 |
| | 2 END |
+--------+----------------------------------------------+
| ODR POSITION CMD PARAMETER |
+--------+----------------------------------------------+
| 102 | 1 ECHO 1 |
| | 2 NPI PRIVATE |
| | 3 TON LOCAL |
| | 4 END |
+--------+----------------------------------------------+
|INFO:102-CORNET 4/5 DIGIT |
+-------------------------------------------------------+

AMO-LODR -111 ADMINISTRATION OF LCR OUTDIAL RULES
DISPLAY COMPLETED;

 

[John Trujillo]

Here are the trunks:
+------------------------------- FORMAT = L -----------------------------------+
| TGRP NUMBER : 1 TGRP NAME : QWEST LOCAL PRI MAXIMUM NO. : 23 |
| CHARCON : NEUTRAL |
| SUBGROUP NO.: 13 DEVICE TYPE : S1COD TRACENO : 0 |
| SEARCH MODE : DESCENDING ACD THRESHOLD : * |
| NUMBER OF ASSOCIATED ROUTES : 7 PRIORITY : 1 |
| TDDRFLAG : OFF TDDRTHRESHOLD: SOURCEGROUPIDX : 1 |
| GDTRRULE : 0 ACDPMGRP : 0 |
| THE FOLLOWING TRUNKS (LTG-LTU-SLOT-CCT) HAVE BEEN ALLOCATED: |
+------------------------------------------------------------------------------+
| 1- 3-103-0 1 | 1- 3-103-0 2 | 1- 3-103-0 3 |
| 1- 3-103-0 4 | 1- 3-103-0 5 | 1- 3-103-0 6 |
| 1- 3-103-0 7 | 1- 3-103-0 8 | 1- 3-103-0 9 |
| 1- 3-103-0 10 | 1- 3-103-0 11 | 1- 3-103-0 12 |
| 1- 3-103-0 13 | 1- 3-103-0 14 | 1- 3-103-0 15 |
| 1- 3-103-0 16 | 1- 3-103-0 17 | 1- 3-103-0 18 |
| 1- 3-103-0 19 | 1- 3-103-0 20 | 1- 3-103-0 21 |
| 1- 3-103-0 22 | 1- 3-103-0 23 | |
+------------------------------------------------------------------------------+

+------------------------------- FORMAT = L -----------------------------------+
| TGRP NUMBER : 3 TGRP NAME : DID FAX SERVER MAXIMUM NO. : 2 |
| CHARCON : NEUTRAL |
| SUBGROUP NO.: 2 DEVICE TYPE : - TRACENO : 0 |
| SEARCH MODE : CIRCULAR ACD THRESHOLD : 0 |
| NUMBER OF ASSOCIATED ROUTES : 0 PRIORITY : 1 |
| TDDRFLAG : ON TDDRTHRESHOLD: 0 |
| GDTRRULE : 0 ACDPMGRP : 0 |
+------------------------------------------------------------------------------+

+------------------------------- FORMAT = L -----------------------------------+
| TGRP NUMBER : 4 TGRP NAME : XPRESSIONS MAXIMUM NO. : 16 |
| CHARCON : NEUTRAL |
| SUBGROUP NO.: 3 DEVICE TYPE : S0CONN TRACENO : 0 |
| SEARCH MODE : CIRCULAR ACD THRESHOLD : * |
| NUMBER OF ASSOCIATED ROUTES : 3 PRIORITY : 5 |
| TDDRFLAG : OFF TDDRTHRESHOLD: SOURCEGROUPIDX : 1 |
| GDTRRULE : 0 ACDPMGRP : 0 |
| THE FOLLOWING TRUNKS (LTG-LTU-SLOT-CCT) HAVE BEEN ALLOCATED: |
+------------------------------------------------------------------------------+
| 1- 1- 55-0 1 | 1- 1- 55-0 2 | 1- 1- 55-1 1 |
| 1- 1- 55-1 2 | 1- 1- 55-2 1 | 1- 1- 55-2 2 |
| 1- 1- 55-3 1 | 1- 1- 55-3 2 | 1- 1- 55-4 1 |
| 1- 1- 55-4 2 | 1- 1- 55-5 1 | 1- 1- 55-5 2 |
| 1- 1- 55-6 1 | 1- 1- 55-6 2 | 1- 1- 55-7 1 |
| 1- 1- 55-7 2 | | |
+------------------------------------------------------------------------------+

+------------------------------- FORMAT = L -----------------------------------+
| TGRP NUMBER : 7 TGRP NAME : QWEST LD PRI MAXIMUM NO. : 23 |
| CHARCON : NEUTRAL |
| SUBGROUP NO.: 12 DEVICE TYPE : S1COD TRACENO : 0 |
| SEARCH MODE : DESCENDING ACD THRESHOLD : * |
| NUMBER OF ASSOCIATED ROUTES : 3 PRIORITY : 1 |
| TDDRFLAG : OFF TDDRTHRESHOLD: SOURCEGROUPIDX : 1 |
| GDTRRULE : 0 ACDPMGRP : 0 |
| THE FOLLOWING TRUNKS (LTG-LTU-SLOT-CCT) HAVE BEEN ALLOCATED: |
+------------------------------------------------------------------------------+
| 1- 3- 61-1 1 | 1- 3- 61-1 2 | 1- 3- 61-1 3 |
| 1- 3- 61-1 4 | 1- 3- 61-1 5 | 1- 3- 61-1 6 |
| 1- 3- 61-1 7 | 1- 3- 61-1 8 | 1- 3- 61-1 9 |
| 1- 3- 61-1 10 | 1- 3- 61-1 11 | 1- 3- 61-1 12 |
| 1- 3- 61-1 13 | 1- 3- 61-1 14 | 1- 3- 61-1 15 |
| 1- 3- 61-1 16 | 1- 3- 61-1 17 | 1- 3- 61-1 18 |
| 1- 3- 61-1 19 | 1- 3- 61-1 20 | 1- 3- 61-1 21 |
| 1- 3- 61-1 22 | 1- 3- 61-1 23 | |
+------------------------------------------------------------------------------+

+------------------------------- FORMAT = L -----------------------------------+
| TGRP NUMBER : 102 TGRP NAME : CORNET-NQ CISCO MAXIMUM NO. : 23 |
| CHARCON : NEUTRAL |
| SUBGROUP NO.: 11 DEVICE TYPE : S1CONN TRACENO : 0 |
| SEARCH MODE : ASCENDING ACD THRESHOLD : * |
| NUMBER OF ASSOCIATED ROUTES : 1 PRIORITY : 2 |
| TDDRFLAG : ON TDDRTHRESHOLD: 2 SOURCEGROUPIDX : 1 |
| GDTRRULE : 0 ACDPMGRP : 0 |
| THE FOLLOWING TRUNKS (LTG-LTU-SLOT-CCT) HAVE BEEN ALLOCATED: |
+------------------------------------------------------------------------------+
| 1- 3- 61-0 1 | 1- 3- 61-0 2 | 1- 3- 61-0 3 |
| 1- 3- 61-0 4 | 1- 3- 61-0 5 | 1- 3- 61-0 6 |
| 1- 3- 61-0 7 | 1- 3- 61-0 8 | 1- 3- 61-0 9 |
| 1- 3- 61-0 10 | 1- 3- 61-0 11 | 1- 3- 61-0 12 |
| 1- 3- 61-0 13 | 1- 3- 61-0 14 | 1- 3- 61-0 15 |
| 1- 3- 61-0 16 | 1- 3- 61-0 17 | 1- 3- 61-0 18 |
| 1- 3- 61-0 19 | 1- 3- 61-0 20 | 1- 3- 61-0 21 |
| 1- 3- 61-0 22 | 1- 3- 61-0 23 | |
+------------------------------------------------------------------------------+

 

[John Trujillo]

Here is the DIGITAL TRUNK (FORMAT=L:

DIS-TDCSU:1-3-103-0;
H500: AMO TDCSU STARTED
+------------------------ DIGITAL TRUNK (FORMAT=L) -------------------------+
| DEV = S1COD PEN = 1-03-103-0 TGRP = 1 |
|---------------------------------------------------------------------------|
| PROTVAR = NI2 INS = Y SRCHMODE = DSC |
| COTNO = 101 COPNO = 101 DPLN = 0 |
| ITR = 0 COS = 1 LCOSV = 1 |
| LCOSD = 1 CCT = QWEST LOCAL DESTNO = 1 |
| SEGMENT = 1 DEDSCC = DEDSVC = NONE |
| FACILITY = DITIDX = SRTIDX = 3 |
| TRTBL = GDTR SIDANI = Y ATNTYP = ISDN |
| CBMATTR = NONE NWMUXTIM = 10 TCHARG = N |
| SUPPRESS = 0 DGTPR = CHIMAP = N |
| ISDNIP = ISDNNP = |
| PNPL2P = PNPL1P = PNPAC = |
| TRACOUNT = 31 SATCOUNT = MANY NNO = 1 |
| ALARMNO = 0 FIDX = 1 CARRIER = 1 |
| ZONE = EMPTY COTX = 101 FWDX = 1 |
| DOMTYPE = UNKNOWN DOMAINNO = 0 TPROFNO = |
| INIGHT = CCHDL = |
| UUSCCX = 16 UUSCCY = 8 FNIDX = 0 |
| CLASSMRK = EC & G711 SRCGRP = 1 |
| TCCID = |
|---------------------------------------------------------------------------|
| BCNEG = N BCGR = 1 IGN = 0 |
| IID = 4 LWPAR = 2 |
| LWPP = LWLT = LWPS = |
| LWR1 = LWR2 = |
| SVCDOM = |
| BCHAN = 1 && 23 |
| |
+---------------------------------------------------------------------------+
AMOUNT OF B-CHANNELS IN THIS DISPLAY-OUTPUT: 23
+------------------------ DIGITAL TRUNK (FORMAT=L) -------------------------+
| DEV = S0CONN PEN = 1-01-055-0 TGRP = 4 |
|---------------------------------------------------------------------------|
| PROTVAR = PSS1V2 INS = Y SRCHMODE = CIR |
| COTNO = 91 COPNO = 91 DPLN = 0 |
| ITR = 0 COS = 90 LCOSV = 15 |
| LCOSD = 1 CCT = XPRESS DESTNO = 190 |
| SEGMENT = 8 DEDSCC = DEDSVC = NONE |
| FACILITY = DITIDX = SRTIDX = |
| TRTBL = GDTR SIDANI = N ATNTYP = TIE |
| CBMATTR = NONE NWMUXTIM = 10 TCHARG = N |
| SUPPRESS = 0 DGTPR = CHIMAP = N |
| ISDNIP = ISDNNP = |
| PNPL2P = PNPL1P = PNPAC = |
| TRACOUNT = 31 SATCOUNT = MANY NNO = 190 |
| ALARMNO = 0 FIDX = 5 CARRIER = 1 |
| ZONE = EMPTY COTX = 91 FWDX = 5 |
| DOMTYPE = DOMAINNO = TPROFNO = |
| INIGHT = CCHDL = |
| UUSCCX = 16 UUSCCY = 8 FNIDX = 0 |
| CLASSMRK = EC & G711 & G729 SRCGRP = 1 |
| TCCID = |
|---------------------------------------------------------------------------|
| MASTER = Y SMD = Y CNTRNR = 0 |
| BCNEG = N |
+---------------------------------------------------------------------------+
AMOUNT OF B-CHANNELS IN THIS DISPLAY-OUTPUT: 2
+------------------------ DIGITAL TRUNK (FORMAT=L) -------------------------+
| DEV = S1CONN PEN = 1-03-061-0 TGRP = 102 |
|---------------------------------------------------------------------------|
| PROTVAR = PSS1V2 INS = N SRCHMODE = ASC |
| COTNO = 102 COPNO = 102 DPLN = 0 |
| ITR = 0 COS = 102 LCOSV = 20 |
| LCOSD = 1 CCT = CORNETNQ DESTNO = 102 |
| SEGMENT = 1 DEDSCC = DEDSVC = NONE |
| FACILITY = DITIDX = SRTIDX = |
| TRTBL = GDTR SIDANI = N ATNTYP = TIE |
| CBMATTR = NONE NWMUXTIM = 10 TCHARG = N |
| SUPPRESS = 0 DGTPR = CHIMAP = N |
| ISDNIP = ISDNNP = |
| PNPL2P = PNPL1P = PNPAC = |
| TRACOUNT = 31 SATCOUNT = MANY NNO = 102 |
| ALARMNO = 0 FIDX = 1 CARRIER = 1 |
| ZONE = EMPTY COTX = 102 FWDX = 5 |
| DOMTYPE = DOMAINNO = TPROFNO = |
| INIGHT = CCHDL = |
| UUSCCX = 16 UUSCCY = 8 FNIDX = 1 |
| CLASSMRK = EC & G711 & G729OPT SRCGRP = |
| TCCID = QSIGCISCOVOIP |
|---------------------------------------------------------------------------|
| BCNEG = N BCGR = 1 LWPAR = 1 |
| LWPP = LWLT = LWPS = |
| LWR1 = LWR2 = |
| DMCALLWD = DMCSEC = VNNO = |
| SVCDOM = |
| BCHAN = 1 && 23 |
| |
+---------------------------------------------------------------------------+
AMOUNT OF B-CHANNELS IN THIS DISPLAY-OUTPUT: 23

 

[John Trujillo]

Here is the LDAT:

is-ldat;
DIS-LDAT;
H500: AMO LDAT STARTED
+------------------------------------------------------------------------------+
| LROUTE = 1 LDPLN NAME = QWEST LOCAL SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 -1 -1 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 1| 13| 1 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 2 NAME = LOCAL SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 -1 -1 |
| SERVICE INFO = LOCAL PRI |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 1| 1| 2 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 3 LDPLN NAME = 800 SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 -1 -1 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 1| 1| 1 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 4 LDPLN NAME = INFO SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 -1 -1 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 1| 4| 5 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 5 LDPLN NAME = LD QWEST SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 1| 1| 1 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
| 2| 2| 7| 12| 1 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
| 3| 2| 7| 12|11 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 6 LDPLN NAME = INTNL SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 -1 -1 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 7| 1|10 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 7 LDPLN NAME = LD QWEST PRI SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 -1 -1 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 7| 1| 1 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 9 LDPLN NAME = 911 SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 1| 9| 1 | ******** | 1 EMPTY| WCHREG | | 1 |
| | | | | PUBNUM | | |
| | DNNO = 1 |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 10 LDPLN NAME = ALTERNATE LD SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 -1 -1 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 1| 5| 1 | ******** | 1 EMPTY| WCHREG | | 0 |
| | | | | PUBNUM | | |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 91 LDPLN NAME = XPRESSIONS SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 190 |
| SERVICE INFO = NO |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 4| 90| 1 | ******** | 1 EMPTY| NONE | | 90 |
| | DNNO = 190 |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 102 NAME = CORNET-NQCISCO SERVICE = ALL |
| TYPE = NWLCR DNNO OF ROUTE = 102 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 102| 102| 1 | ******** | 1 EMPTY| NONE | | 0 |
| | DNNO = 201 |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| LROUTE = 190 NAME = XPRESSIONS SERVICE = ALL |
| TYPE = NWLCR DNNO OF ROUTE = 190 |
| SERVICE INFO = |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| | | | | | SCHEDULE | CARRIER | | | |
|LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX |
+------+-----+-----+----+-----+----------+-----------+----------+------+-------+
| 1| 1| 4| 90| 1 | ******** | 1 EMPTY| NONE | | 1 |
| | DNNO = 190 |
+------------------------------------------------------------------------------+
| 2| 1| 4| 90| 1 | ******** | 1 EMPTY| NONE | | 1 |
| | DNNO = 190 |
+------------------------------------------------------------------------------+

AMO-LDAT -111 LCR-DIRECTIONS
DISPLAY COMPLETED;

 

[adibv]

Usually, Xpressions expects to receive the caller ID in E164 format (International).
In provided LODRs yo have
NPI: ISDN
TON: SUBSCR .... not ok

You should send all digits with:
TON: INTERNATIONAL

Also make sure that RICHT: PM IDX is synchronized with PMIDX on SBCSU.

Check what happens if you call directly to voicemail full number and not to extension which has forward to his Voicemail number.
In this case, If voicemail number is configured correctly in XPR it should work.

Check also if forward destination is set correctly.

 

[donb01]

You can register for the Unify portal as an end user, and you CAN download stuff such as admin and installation manuals, phone firmware, and assorted client software. They will not give you access to the "good stuff". You may be able to find the docs for Expressions there. Searching can be challenging - start with just the word Expressions (or however it is spelled) and experiment from there. Once you get a hang of the "lingo" they use to specify their products it's easier to find stuff. They also have their own forums over there that are monitored by staffers and you can get tech bulletins and security advisories, but many times the folks here have solutions they don't know about because they're not allowed to "experiment" much.

https://www.unify.com/us/support/customer-support-portal.aspx?sc_lang=en

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA