My company sends snapshot files of invoices to interested customers.
One particular customer gets a blank page opening the snapshot viewer.
It is running on a terminal server.
The other guy has tried changing the default printer, saving the file locally and logging into the machine locally. Nothing has worked.
I had the customer forwad the e-mail back and I can open it and see everything. The IT guy there can open it on his local machine and see everything. The server just doesn't work.
Any ideas?
One particular customer gets a blank page opening the snapshot viewer.
It is running on a terminal server.
The other guy has tried changing the default printer, saving the file locally and logging into the machine locally. Nothing has worked.
I had the customer forwad the e-mail back and I can open it and see everything. The IT guy there can open it on his local machine and see everything. The server just doesn't work.
Any ideas?
