Shelbyville
MIS
We have a Snap Server mdl 2000. Until about 5 days ago it worked fine. Suddenly we can't connect to it. Can't ping it's IP address (not using dhcp), and SnapAssist utility doesn't find it. Link light is steady on, system light and Net light are both blinking at about the rate as other snap server we have.
I tried capturing packets on the lan, since I know the MAC address, see if it was hiding somewhere, but nothing found. Also tried hooking it and my pc to a spare hub (so they were only devices on it), still nothing. Tried using Assist while it was on hub - no luck. Finally tried to shut it down. Waited about 10 minutes and System light was still blinking; so it doesn't appear to be shutting down correctly. I'm starting to think the internal NIC is bad but perhaps there's something I've overlooked?
Any ideas?
I tried capturing packets on the lan, since I know the MAC address, see if it was hiding somewhere, but nothing found. Also tried hooking it and my pc to a spare hub (so they were only devices on it), still nothing. Tried using Assist while it was on hub - no luck. Finally tried to shut it down. Waited about 10 minutes and System light was still blinking; so it doesn't appear to be shutting down correctly. I'm starting to think the internal NIC is bad but perhaps there's something I've overlooked?
Any ideas?