SN-716 1

[gilekele]

Hi,

Many of our extensions(230 to be exact) cannot call out although there is dial tone. I have just checked the register count and it is over 200! Is that excessive?
Going thru past posts on register problems I think I'm having register problems and so made a reset to clear the register. Well, the counts are still there and our cosole SN-716 cannot receive calls now. I have tried calling the console extension but the call just drops.Before calling the contractor in is there anything I can do? Any help will be greatly appreciated. We use ips2000.

Many thanks.

G!le.

 

[OzzieGeorge]

Switch from day to nights and back then check it is in the right mode!

 

[gilekele]

Thanks OzzieGeorge. That did help. Now the receptionist can receive and make calls.

G!le.

 

[OzzieGeorge]

Ok

So now lets analyze the outgoing problem. What type of lines are you using? Can analogue phones call internally to other extensions and do Dterms have the same problem?