SMTP Logs Avaya Voicemail Pro

[upinflamezzz]

Anyone know where the logs are when the voicemail pro sends emails of the voicemails via smtp. I can see where it's up, but when I change my server settings and user name and password I don't get the voicemails through email. I can telnet into the mailserver so I don't know why the voicemails aren't being sent. Worked just fine with my old hosted email smtp settings and it's the same ip. I'm thinking the logs may show what's happening.

 

[teletechman]

Windows or App server VM Pro?
Mike

 

[upinflamezzz]

Windows

 

[IPOTS]

Download debugview and set the trace level to 9 (high trace)
This will show you the SMTP traffic.

https://ipoffice-techsolutions.com/

 

[teletechman]

In the VM client set SMTP logging then test it. Then go to
C:\Program Files (x86)\Avaya\VM Pro\VM then look for the logs folder in that you should see the SMTP log that it creates.
Mike