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SMT-i6020

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donshank

Systems Engineer
Aug 4, 2021
4
AU
Hi.
I have some Samsung SMY-i6020 ip phones that are stuck booting up. I get "SAMSUNG" on the display and the booting line makes it all the way across the screen.
Thats as far as it gets.
The phone get ip from dhcp. The system says it is registered. I can ping the phone. It will respond to SSH.
I have tried settings on OS7100 to get phone to upgrade at phone connect but does not attempt http server.
Anyone know how to recover?
Thanks
 
If you keep the * key held down when the phone is rebooting, do you get an option to go into the menus?
 
I contacted Samsung and they said it was a problem with the flash memory. Some can be fixed with a re-flash but that needs to be done by Samsung.
 
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