SMDR Trunk Info

[tabsnz]

When the smdr.csv file is created, there seems to be no trunk numbers - the field is blank.

In most other PBX's the trunk numbers would be against the call ie trunk 1, trunk 2 etc

Is this a programming command in the system?

Thanks

 

[fonetek]

Are you using Delta server or call logger?
If you have a T1 you should get trunk info from the carrier.

FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA PLATINUM BUSINESS PARTNER
ACA CERTIFIED

 

[Morrack]

That information is usually in the party2 fields... For a PRI, 9501 is channel 1, 9502 is channel 2, etc. (assuming a single PRI in slot B).

Peter