SMDR Rrouble with Tapit

[wiretek]

I loaded my tapit software connected up com port to a 9 pin to pin cable that connects to my 355AF and the straight thru ethernet to SMDR port. I made a few calls and monitor was showing number time date etc... I then took the software to site installed on main server using same cables, software etc...same result everything was working fine, then all of a sudden after re-loading, we started getting the data flow but un-recognizable characters, (look like columns a capitol I with out the top & bottom and similiar character next to it)not so much garbage as they are the same characters and same amount of character for each call. Can it be I have to register the software or did my 355Asuddenly go bad. I was able to replace all other cables and get the same result. I just don't have a spare 355A. I even tried it back at my office using a different processor and different p.c. and I only get the unrecognizable characters. Please HELp!!

 

[Midstream]

I might be able to get a 355A to you if you'll cover the cost. I can check at the office tomorrow morning.