SMDR connection to customers LAN 4

[highpointrich]

Anyone out there have any sugestions on a good, better, best way to put the output of the SMDR onto a cutomers network.
They are looking at several Call Accounting software companys and more than likley will just have it loaded on 1 PC in house.

I know that I can use a 355AF adapter to take the SMDR from the Processor board, but is there a best way to convert it over to a LAN.
I'm looking at a device from COMMONE called a Lava Ether-Serial link device.
It takes a RS232 and converts it to a LAN port....
Just wondering if anyone has any input to this application.
Thanks
Rich

 

[dagwoodsystems]

I have it working at a client's site using the Comtrol DeviceMaster RTS.

 

[merlinman]

I will now provide another question - - What Call Accounting Software are you guys Using/Recommending?

 

[franke]

We've been selling the Metropolis SMDR software. Comes in 'stand-alone', web based and multisite versions. Lots of bells n whistles and resonably priced, i believe the msrp for the stand-alone version is is about $1200.00 (they also have a 'hotel' version)

franke

 

[dagwoodsystems]

My customer uses AutoClerk, which is actually a whole hotel management package (check-in, availability, wake-up call...all that junk).

Call accounting is one of the modules. We send the data from remote Legends and Magix through the internet, where it arrives on a sort-of AutoClerk "master" machine.

When the customer checks out, the bill includes all the usual SMDR detail and assigned charges for those calls.

 

[HiDesert]

just rec'd this info...check out this site...

http://www.datacomgear.com...it

has just what you need to
connect your SMDR to the Lan...I've used "CallWare" Acct
software....work great with the Legend....

 

[dagwoodsystems]

The unit that HiDesert points to has buffer/storage capability, which is really nice for the occasion that your VPN takes a dump. The Legend/Magix only buffers this stuff for a short while, and you might otherwise lose that data.

Perhaps you could find a store-and-forward adjunct to that unit that dumps the data out to a local serial printer as well. A hard copy of the CDR will be your backup when both PBX and protocol converter are all buffered out.

 

[SYQUEST]

If you just want to get the SMDR data to your network, Lantronix and DIGI make terminal servers that connect SERIAL devices or ports to ethernet LANs.

You could also connect or extend the ADMIN port in the same fashion.

Hope this helps!

....JIM....

 

[highpointrich]

Thanks to all of you for taking the time to respond to my question.

You all are part of what makes this site such a valuable tool for everyone out here in this business.

Thank You very much!!!!!!
Rich