Could anyone tell me what a call looks like in smdr.csv if it tries to ring in to a hunt group and the queue is full? In our case, we don't have voicemail enabled for the group, so the calls just get dropped ungracefully; we have a need to find out how often this happens so we know what sort of solution to put in to fix it.
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SMDR analysis - Queue full?
- Thread starter lunelson
- Start date
bigjohn8210
Technical User
The best thing to do is a trace with the monitor program.
I will look into this tommrrow at work and see if i have any different thoughts
I will look into this tommrrow at work and see if i have any different thoughts
- Status
