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Small Business 2000 Administrator login failiure

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VortigernWolf

IS-IT--Management
Jan 7, 2004
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Hi

Have a Windows 2000 small buisness server and am unable to login directly to it, with the administrator account.

Basically it looks like the desktop is failing to load correctly. It just sits at the background screen with no Icons and no start bar.

Although the server is working properly. Its picking up its emails, dishing out its files and prints and doing all the things a server should do.

You just cant login with the administrator account. You cant remote access the server with the administrator account as well.

But you can access the server with an account that has administrator rights.

I have been able to get to the event viewer and do not see any untoward errors when the administrator is loggin in.

If the administrator profile is corrupted you are unable to delete the profile and re-create it. You can log onto the workstations with the administrator account.

The server does not seem to want to shutdown correctly as well. You cannot shut it down from the administrator account because you cannot access anything. But if you shut the server down remotly it does not shut down and you have to power it off from the button.

The server has 960 meg of hard drive space avaiable to it on its C: drive. I know its low, but would this be causing the problem?

Does anyone have any ideas how I can tackle this problem?

Thankyou in advance.

Vortigern
 
Is an APC UPS utilizing their PowerChute software involved?

If so, there is a bug in the Java Security components of the APC software that exhibits symptoms that you have.

The short story for the fix is to reboot the server in Safe mode, disable -or better yet uninstall - the APC services, then restart the server normally.

After the server comes up, you can either configure the basic Windows UPS interface or download APC's most current version which fixes the bug.


See here for some more information if you do happen to have an APC/Powerchute setup.
 
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