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slownet.exe error on client discovery

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wolfej

MIS
Mar 13, 2001
62
US
Help, help, help! I have been posted a few sms 2.0 questions here over the last couple of weeks and I only seem to be making backward progress! I know that I shouldn't put Help in my Subject Line, so I am putting it here--Help, help, help!

I really only want SMS to do a couple of very simple things that it ought to be capable of. I want it only to perform software audits on clients so that I can see what version
of a program a client currently has and I want to be able to push software updates to those programs. But everytime I make any changes, or reinstall something in order that I
have a clean slate, I just keep running into new and different problems. I can't seem to get off the ground!

Initially, when I first installed SMS server, there was communication with clients. Not only did I see the clients in the All Systems Collection, but the client software actually installed with all of the agents that I had specified. At that time, I even was able to use the remote tools to take control of a client--I only did this as a test, not because I actually required it. I even managed to push a program down to a client--that's not quite what I wanted because the program simply ran itself on the client. I really only wanted the program to get copied onto the hard drive of the client so I tried a copy command on the command line options for the program as part of a package. That did not work, and that was the last I saw of anything working at all.

In fairly quick order, my workstations began having problems with the client software. In the SMS control panel applet (on the client), the software inventory agent registered that it had problems and that a repair was pending. I tried uninstalling the client, and reinstalling but had the same problem. I never saw any clients in the All Systems Collection again either.

For the moment I have put aside any aspirations for pushing updates and auditing software. At this point, I would be quite happy if I could just see that workstations are being discovered by the server and installing the client software. I have reinstalled SMS and reinstalled one test client and now I have a brand new problem. I
have not even enabled network or windows logon discovery yet, but when a test user logs into the workstation, the smsls.bat file is still running and I receive these two error dialogues:

Slownet.exe has generated errors and will be closed by windows. You need to restart the program. An error log is being created.

Boot32WN.exe has generated errors and will be closed by windows. You need to restart the program. An error log is being created.

I don't actually mind that the login script is still running--it must still be there from my previous installation--and besides I should be able to get rid of it if I really want. But why am I getting these errors? I can't seem to even get the client installed anymore.

I am at my wits end and am being asked to produce this ability in SMS. From reading these SMS forums, I gather that SMS is not the most reliable of programs, but I sure
think it ought to work somewhat.

I really appreciate any help that anyone can provide.
 
Hi,
could you please specify the SMS Version you are using ?
But please do this by viewing the installed components on your site-server (Start/Settings/ControlPanel/Systems Management...then click on Components).
Then check if the client version is the same as the server version.
I had a similar problem - but after applying SP4 and HRP everything went fine.....I also uninstalled the clients and even cleaned the registry manually - and afterwards I again installed the clients (SMS installed them to be precise).
Everything fine now ;)
 
Chris,

Thanks so much for your response--I believe that your ideas might be the beginning of figuring this mess out!

I found checking the version that way to be very interesting not only from a version standpoint, but also seeing what SMS thinks is installed! On the server, in control panel/systems management, components the following is what I currently see:

Available Programs Manager Win32 2.00.1493.2011 Installed
Hardware Inventory Agent
Remote Control
SMS Client Base Components 2.00.1493.2009 Installed
Software Inventory Agent
Windows Management 1085.0005 Installed

At the moment, I have no client installed, because my workstation has not progressed that far yet with the errors it is getting. Please tell me how you cleaned the registry manually--was that on the client? And one final note is that I did install SP4, but never did install the HRP. I think that I will try to find it now to install. Look forward to hearing more from you. Thanks, Joel
 
It seems like you did not activate HW inventory, SW Inventory and RemoteControl....

I deinstalled the SMS client as follows:
- run "cliunins.exe" (machinename\admin$\ms\sms\core\bin)
- reboot the machine and clean the registry by deleting the HKLM\Software\Microsoft\SMS and HKLM\Software\Microsoft\NAL.
Delete the folder "MS" in your windows-directory and also delete the file called "smscfg.ini" in the windows-directory

that's it !
afterwards let SMS install the machine again but be sure to install SP4 on the server before
Your components should be somewhat like "2.00.1493.4008"

Hope, this helps :)
 
I am in the process of getting the link to the HRP fix and cleaning out my client. Let's see where that brings me and I'll let you know.

Joel
 
OK, I have a clean client, and a Server with the SP4 Hotfix rollup package. Hooked up the client and logged on as a user with the sms modified logon script. Though I am not getting the boot32wn.exe error, I am still getting the slownet.exe error. That's as far as it gets, the client does not even install. Any ideas?
 
Installed components are definitely 2.00.1493.4105 now. As of this morning, it includes all of those that I listed above. Since my sms server is the only available CAP, they must be the same version. Still receiving the same slownet.exe error.

Joel
 
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