Slow start up for Goldmine 5.5

[ddeegan]

Hello

I'm having a problem with Goldmine taking up to 80 seconds for the splash screen to appear. It is only happening on certain machines.

Goldmine 5.5, SQL, Windows XP

I am trying to trouble shoot the problem with our LAN department. It would be helpful if anyone knew, or could point me to, a document detailing the steps taken by the executable before the splash screen appears.

Any other suggestions would also be appreciatetd.

Thanks
Dave

 

[goner]

Norton corporate edition? Disable network drive scanning...

Doug Castell
Castell Computers
(310)601-4738

http://www.castellcomputers.com

 

[ddeegan]

Network drive scanning isn't being used, any other suggestions?

Has anyone heard of the process Goldmine does on the "On Open" events? Does connection to ODBC or BDE take place before the splash screen? Details like that would help troubleshoot....or anyone that has experienced a similar problem and how it was resolved.

Thanks
Dave

 

[goner]

It does a lot during that time.
-checks the gm.ini in the goldmine folder for various paths
-looks to the local registry for the BDE location (attempts a number of locations if the registry entry is wrong/not present)
-looks to the local system32 folder for some DLL's and attempts to copy them there if they're not present
..among other things.

are the users local administrators on their own machines? Has an admin ever logged into GoldMine from their machines? If not, it could be wasting time trying to copy DLL's to system32 and make registry changes that the user hasn't got the rights to do...

Doug Castell
Castell Computers
(310)601-4738

http://www.castellcomputers.com

 

[TonyMcGuire]

You have various machines: are they ALL XP (including the server)?

What network protocols do you have on those machines?

Tony McGuire

http://www.thedbcommunity.com

"It's not about having enough time. It's about priorities.

 

[ddeegan]

All machines are XP but the server is 2000. The users are local administrators.


Thanks for your help

 

[ddeegan]

Correction on my last post

Server is NT4 Server, SP6.
user and program files are hosted on 2000 Server SP4.
User machines are XP

Thanks again for any insight