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Slow restore speeds

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craigeo

IS-IT--Management
Nov 15, 2001
15
US
We have a problem with restores in Commvault. We are backing up a 550gb Windows volume split into 2 jobs. Using 2 tape drives and a multiplex factor of 3. A full backup takes about 12-14 hours. But when we restore 30gb it is horribly slow. (We restore 1.5gb in 6.5 hours). Anyone have any ideas of what could be causing this? Commvault themselves have been no help so far.
 
We had problems with Galaxy when we backed up over the network. All there utilities, tools, patches couldn't speed up the process so they chalked it up to netowrk bandwidth which I never believed. Backup Exec did just find before them with a 100mb full duplex. Not until we set up our VLAN did I see backup/restore speeds improve. It's gigabit switch but I usually see speeds of about gig every half hour. Better then before but not as great as I'd like it. Commvault tech has a lot to be desired when it comes to trouble shooting. We have corrected so many little issues on our end even after we have called there tech line and got the run around for a few days. You learn a lot about the product but still time is of the essence and who has that much time with every commvault problem. Good luck

I hope that someday we will be able to put away our fears and prejudices and just laugh at people ~ Jack Handy
 
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