Slow RAS connection on Windows 2000 pro

[katchme]

HI,

I'm running a RAS server on Windows 2000 server. The clients is RAS in using their Windows 2000 pro. For some reasons the connection is very slow. Below is a brief description of what the user is doing:

1) Dial-in to the RAS server on their Windows 2000 machine.
2) Once connected, they use a terminal server session to access the resources on the network
3)They all complaining the the link is SLOW (while in Terminal Server Session).

Is there anything I need to do on the RAS Server to improve the speed? I checked the microsoft website but some of the suggestions they had was already implemented. I think the Windows 2000 server running RAS services needs to be tweaked to make it faster but I'm not too sure how I can do this. Can somebody please help.

Thanks in advance

D.T

 

[Seaspray0]

First, what was the connection speed that the user connected at? Your user should have given you this information. If below 33kbps, then you probably have noise on the phone line (either user or your end). Second, face the fact that dial-up is not as fast as being on the network itself and make sure dial-up users know this. Of course its going to be slower. Its over the phone lines. One of the few options to speed up dialup is to allow multilinked connections (user uses 2 or more modems in a multilink configuration to connect to your server). The bandwith of multilink is the speed of the slowest connection times the number of modems.
Terminal Services does use bandwith to send information back and forth. If your users are transfering files to and from the server at the same time, it can become pretty loaded. If you are using an encrypted connection, that also will use extra bandwith... in some cases cutting performance up to half. If your security is crutial, then the users will have to suffer with encryption chewing the bandwith.

 

[katchme]

hi seaspray0,

The users are connected at speed below 33.6k most of the time. The problem here is that they all saying they never experience the connection this slow. Previously they were using Windows NT (client side) to connect to the RAS server (Windows 2000 Server) and they were all @ reasonable speed until the PCs being upgraded to WIN2K Pro.

I understand modem connection is always slower than LAN connection but I was wondering if there is any tweaking I could do to improve the speed from the Win2K server side of things.