Slow printing Ageing Report and others 1

[usvinyl]

We have Macola 7.6.300 and SQL 2000 We find that certain PCs print very slowly. They will print 2-4 pages and then wait for as much as 2 minutes then print another 2-4 pages. I am at a loss to where to look for a problem like that. Is it Macola or SQL or the printer. Other PCs print much faster but they are still relatively slow compared to printing a Word Doc.

Thank you

 

[kscheeler]

It could be how that PC is spooling the print job to the printer. One thing to try is to print the report like the AR aging to a file and then print it to the printer.

Kevin Scheeler

 

[usvinyl]

I will try that but in the mean time can you tell me where to look for the spooling settings on the PC??? Thanks.

 

[kscheeler]

You should be able to go to Start, Settings, Printers; highlight your printer, right click and go to properties. Somewhere in there you should be able to set how it spools the report to the print queue.


Kevin Scheeler

 

[MacolaHelp]

There are some other threads on here about printing problems as well. Scroll through as I remember several different problems and many of the threads had the solutions posted as well.

Remember, things like aging reports are think & print jobs, so they cannot be compared to a word doc. You may also have server resource issues if macola resides on a PDC or active directory server performing many tasks. Also, think about purging the open item file so it doesn't have so much data to process in order to print.

 

[maccrystal]

Your printing behavior may depend on if you are senting it to a "local" or newtork Printer. The network printer or local workstation will use the default spool directory on the server. A highly fragmented "C:" that contains the spooling directory or drive that is short on space can slow printing as can heavy disk I/O on the spool drive. Move the print spool to an alternate drive or Defraging the "C" drive may help. On larger networks, the spool drive is often moved off the C: drive to a drive with less activity.

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