Slow Outlook 2007 when receiving email

[TarsierSpectral]

I have a user who has a POP account, he gets around 100 e-mails/day. When downloading his emails Outlook gets stuck. It downloads about 70% and then it just sits there and never finishes downloading. I mean I never let it download for more than 2 hours. His e-mails are archived, so the .pst file is split into smaller files. His inbox is currently 300MB.
He mentioned that he noticed that Outlook is trying to index those e-mails and maybe that's what the problem is?
Anyone has any idea what would cause Outlook to be painfully slow when receiving e-mails?

Thanks!
Tarsier

 

[aich69]

Without knowing the whole story as to how long this has been going on this might be a long shot but...

Is it possible for your user to log on to the web and check this POP account he/she has set up in Outlook? It may be possible that there is a corrupt message or a very large attachment that is stopping the mail downloading after it hits 70%.

Long shot but worth a mention, apologies if I'm wasting your time on this one.

I used to have a handle on life... but it broke. Cpt. Red Bull

 

[JockMullin]

Another possibility could be his email virus or spam scanner.

Try temporarily turning it off and see if it helps.

Otherwise, try setting up another profile.

Jock

 

[58sniper]

Or he has an email message stuck on the POP3 server. If there is a web interface to that mailbox, I'd log into that account and see if there is some funky message, like somethin without a sent date, or without a sender.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

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