slow message loading.

[123345687]

Hello.

I have exchange server 5.5, running on a windows 2000 server box. My users use outlook 2000 to load their emails from the exchange server.

One particular user is having a lot of trouble with slow message loading.

We he clicks a message to open it, outlook fetches it from exchange I believe, this is taking up to 30 seconds, for emails without large or any attachments. It takes so long in fact that a warning window pops up saying the message is slow to load.

Also, when he clicks on a message and presses delete it can take up to 2 minutes for that one message to be deleted?

This is only happening for this one user, none of the other 20 users report any problems at all.

Any idea what is causing this? Where can I start looking to diagnose this problem? I'm certain that it is specific to this user's workstation.

 

[AlisonClark]

Shot in the dark but we had a problem with Outlook opening mail slowly.

In tools, options, other - there is an option called Instant Messaging. Check to make sure that is not selected.

Cured our problem of slow opening mail.

 

[RickRadio73]

Alison:

I have been following a simular thread on another forum, but can not find this option in Outlook 2000.

>In tools, options, other - there is an option called Instant Messaging.

Did you have Outlook 2000 as your client?

Thanks in advance, Rick


Rick - 73 to all

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