SL2100 with DT400 handsets 1

[chay1]

Hi all

Should the NEC SL2100 work with DTZ-24D-3A (DT400) handsets?

When I plug them in it shows 'Initialise' followed by 'ERROR' - I have seen other SL2100 systems use these handsets OK.

the only handset i've been able to get to work on this box is the SL2100 IP7ww-24txh.

Thanks!

 

[belevedere]

What is your software level? Licensing?

 

[CoralTech]

Pretty sure they are not compatible.

 

[chay1]

thanks

licences are:
0080 Client Web Video Conference 4 N/A Never
5001 IP Related IP Trunk 5 N/A Never
5103 VoIP Channel 0(8) N/A Never
5201 Client Mobile extension

Software Ver. : 01.50.24

Interestingly there is an SL2100 on ebay at the moment with the exact same handsets showing working:

 

[CoralTech]

Interesting, never seen that. Unless NEC changed their licensing that shouldn't work. Anyone else run SV digital phones on an SL?

 

[OzzieGeorge]

@coraltech

Yep we occasionally do it in OZ. I just got one off the shelf and plugged it into my lab system to check and confirm something. When you plug it in it comes up Initialize then switches to showing Error. The secret is to wait a few seconds and the Error disappears and it re Initializes then comes up working! So try giving it time.

Note on subsequent startups it doesn't show the Error. So I suspect it is downloading an update from the SL the first time that allows it to work.

 

[chay1]

Awesome! Thanks heaps. It appears the “ERROR” threw me off and I didn’t wait long enough for it to update.

Working a charm now! Thanks once again

 

[CoralTech]

Wonder if a UX phone would work....