SL1100 VoIP DB card faulty?

[Lectrician]

Hi. I have installed a VoIP daughter card to the CCU card, updated the card blade configuration, but am unable to connect via the LAN to the daughter card. I set the main CCU IP to 0.0.0.0, set the VOIP to my internal IP, but see no lights at all on the daughter card, and am unable to ping. The system has saved the IP for sure, and a working Ethernet cable is plugged in (works in the CCU LAN port).

Am I missing something?

Thanks.

 

[belevedere]

Sounds correct. Try this, power down, reseat the VoIP card and the CPU card. The CPU card may not be getting a good connection to the motherboard. The first time the VoIP card is installed it takes several minutes for it to get fully recognized. You can view the progress with the LEDs on the side of it. You should see several flashing LEDs, then none, then a flashing green.

 

[Lectrician]

Thanks.

I have tried re-seating them both, and factory cold starting. The VoIP daughter card never has any LEDs lit at all. The blue one flashes as expected on the CPU card. Nothing at all on the daughter card. There are 4 LEDs, nothing at all on any. I guess it's either a faulty daughter card (brand new, sealed box), or a faulty CPU card? Unless there really is something obvious I am missing?

 

[belevedere]

You may need to try another VoIP card. They usually just work.

 

[Lectrician]

Umm. I think I may have missed something - Do you require the additional memory expansion for this? Perhaps this is why it doesn't work? Surprised the LEDs don't do anything though?

 

[belevedere]

The system usually comes with it, but if you do not have I'd consider adding it. Check the CPU for the memory, or log in with PCPro and click on the circuit card icon. Scroll down to see your system hardware and software.

 

[Lectrician]

I can confirm that with a memory card installed, the card is now working - now to play with some SIP trunks