Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

skills <-> user table informix

Status
Not open for further replies.
puppetmaster01

puppetmaster01

Programmer
Oct 7, 2004
7
DE
in which table(informix) can i see which skill/split an agent has ?
i want to query a summary of each user with their skills..
can anyone help me ?

thanks
 
Sort by date Sort by votes
I assmume you are referring to CMS? The CMS doesn't store skill assignments, it's all read from the ACD

Cheers,
NJ

PS: Please let me know if my advice has been of any use.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

mjm23
  • Locked
  • Question
ACD calls not ringing on succeeding skills
Replies
1
Views
157
AdRC
AdRC
VelSem
  • Locked
  • Question
Avaya CM <> Adtran 908e gen3 - no caller's name
Replies
0
Views
51
VelSem
VelSem
glimma
  • Locked
  • Question
SBCE sitting at GRUB> Prompt.
Replies
0
Views
147
glimma
glimma
jjenuine
  • Locked
  • Question
CM10.0> Internal CID not working on a few phones - sorta
Replies
0
Views
115
jjenuine
jjenuine
M
  • Locked
  • Question
Avaya manuals and user guide to room systems c100, RC240 and RA63
Replies
2
Views
425
mx-mancha
M

Part and Inventory Search

Sponsor

Back
Top