michaelw2311
IS-IT--Management
We currently have an Avaya IP Office which is connected to a 2N GSM Gateway( 4 GSM Lines) via SIP trunking and Normal Telco Lines also via SIP Trunking /ISDN BRA interface (4 Lines - Our Main Line)to our local Telco
Just like to have your ideas on the following. It may sound weird but "the Customer is always right "
Usually when an outgoing call is placed from the AVAYA, the LCR kicks in and chooses the best SIP trunk based whether it is a local Telco or GSM mobile.
We have some of our Key Executives that have asked that whenever somebody place a call to them on their Mobiles from the office, they would reject any incoming GSM Mobile but only accept calls from our Main Telco Number.
It may sound weird but the old Executives only remember the Main Line number and not the 4xGSM Numbers(It would be simplier if the GSM Mobiles numbers were on their Contacts List but still, i do not understand the WHY ... ) .
In any case, any ideas.
Thank you all for your ideas.
Just like to have your ideas on the following. It may sound weird but "the Customer is always right "
Usually when an outgoing call is placed from the AVAYA, the LCR kicks in and chooses the best SIP trunk based whether it is a local Telco or GSM mobile.
We have some of our Key Executives that have asked that whenever somebody place a call to them on their Mobiles from the office, they would reject any incoming GSM Mobile but only accept calls from our Main Telco Number.
It may sound weird but the old Executives only remember the Main Line number and not the 4xGSM Numbers(It would be simplier if the GSM Mobiles numbers were on their Contacts List but still, i do not understand the WHY ... ) .
In any case, any ideas.
Thank you all for your ideas.
But route calls to the execs mobiles over the main telco then.