SIP trunk with Megapath

[TBITservices]

I have seen a few posting here about trying to get Megapath to work as a SIP trunk, but none seem to focus on my issue. They assigned me number 123-456-7891 I got it working inbound and outbound using 123-456-7891 as my outbound caller ID, but when I try to send out a number other than 123-456-7891 I get the error "604 Does Not Exists Anywhere".

I asked over and over to make sure they where not blocking numbers, and they said you can send out any number you with.

I confirmed the invites are working and I see that there is an invite using 789-123-4567@megapathvoice.com in the P-Asserted-Identity header.

MegaPath has no solution for this. Here is an example of the error:


SIP/2.0 604 Does not exist anywhere
Via: SIP/2.0/UDP 10.80.10.3:5060;received=XXX.XXX.XXX.XXX;branch=z9hG4bK05b170d8943k8dkdf2e9a409d251c3e;rport=5060
From: "4567891234" <sip:4567891234@megapathvoice.com>;tag=46ac24dafaea9e0534d3
To: <sip:1234567@megapathvoice.com>;tag=SD10enf99-13602342277591-1454376620348
Call-ID: c9a7ff7558ds7d2d3557b7eed2269a3609af9
CSeq: 1894251415435251 INVITE
Content-Length: 0



Everyone has been extremely helpful here, so I thought I will ask you guys before I dump Megapath.


Also has anyone had good service with Megapath? I have been using Flowroute for a few month and like their service, but not their hours of support, and support is only by email.


Thanks again everyone!

Mike

 

[derfloh]

Seems like your masked numbers are not consistent...

I see that you dial out to a seven digit number. Did you try to dial 10 digits or 1 followed by 10 digits?

 

[TBITservices]

Derfloh,

Sorry, I was trying to edit out the numbers and I messed that up. I revised the error message above to better reflect my error message.

Also I have tried with the area code, without area code, and with and without the 1.

This is not a big issue, I don't want to waste anyone's time on this. I think I have mentally written off Megapath anyways. Unless someone says stay away from Flowroute and go with Megapath.


Thanks again.

 

[TBITservices]

Ok.. Megapath just called me back.

They said that they needed to add my outgoing number to their list. So it was on their end.

So for future reference, they will only allow outgoing calls with caller ID for phone numbers they have, or you have to call them and ask to have the caller ID overwritten with your number.


Mike

 

[amriddle01]

Is this the first trunk they have ever sold or something? Basics

 

[TBITservices]

Funny thing is, I was telling them to allow the number the whole time, but they kept saying it was on my side. I wasted a few hours because of this. I have used other SIP trunks providers, and never had this problem. I would also think that any tech (and I was speaking to level 2) there would know that they block outbound ID that don't match their records.

Mike